Shipping Policy
π¦ Order Processing Time
All orders are processed within 1β2 business days (excluding weekends and holidays). Once your order is confirmed, you'll receive an email and WhatsApp message. A second notification will be sent once your package ships β including your tracking number.
Please note: During peak seasons or public holidays, delivery may take a little longer due to courier delays.
π΅π° Nationwide Delivery β Free of Cost
Enjoy FREE standard delivery on all orders across Pakistan. π
π Order Tracking
Once your order is shipped, youβll receive an email and WhatsApp message with tracking details. Please allow up to 24 hours for the tracking info to update.
If you havenβt received your order within 5 days, contact us at π§ theelitebabyclothing@gmail.comΒ or π± +92 332 0777796 with your name and order number.
π Returns & Exchanges
We offer a 7-day return policy from the date of delivery. To be eligible:
β Item must be unused, in original packaging
β You must provide a receipt or proof of purchase
To request a return, contact us at:
π§ theelitebabyclothing@gmail.com
and provide the following details:
-
Name
-
Address
-
Order receipt
After approval, weβll send you a return shipping label and instructions. Items returned without approval will not be accepted.
β οΈ Damages or Wrong Items
Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us immediately so we can make it right.
π« Non-Returnable Items
We do not accept returns for:
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Used products
-
Sale items or gift cards
-
Hazardous or flammable materials (e.g., perfumes)
If an allergic reaction occurs, contact us at:
π§ theelitebabyclothing@gmail.com
with the following info:
-
Name
-
Address
-
Order receipt
πΈ Refunds
Once we receive and inspect your return:
-
Youβll be notified via email
-
If approved, a refund will be issued to your original payment method within 10 business days
If more than 15 business days have passed since your refund was approved, please contact us at π§ theelitebabyclothing@gmail.com